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FOR THE USE OF MORTGAGE INTERMEDIARIES & OTHER PROFESSIONALS ONLY

FOR THE USE OF MORTGAGE INTERMEDIARIES & OTHER PROFESSIONALS ONLY

Welcome to TSB Mortgage Intermediaries.

Our latest service updates.

Dedicated team. Five Star service.

 

Every broker has 15 BDMs. Our national team of 27 Business Development Managers will return your call within three business hours. Search for your BDM. What’s more, you’ll always have access to an expert, with our experienced team of office-based BDMs ready to answer your call on 0345 307 3355 (option 3).

 

A more helpful helpline. Our multi-skilled operations team will do their best to get your case moving on the spot. Contact the team on 0345 307 3355 (option 2).

 

Our systems. TSB Mortgage Pro is designed to make it quick and easy for you get decisions and to track your cases in real time. You can log into an application and ‘view case tracking’ 24/7. 

 

Mortgage processing

Initial case review & document processing 1 day

Underwriting

Standard cases 4 days
Self employed refer cases 4 days

Call wait times

Mortgage processing 3 minutes
New sales enquiries 2 minute

All service statistics last updated: 25/10/2021. All figures are averages.

Featured mortgages

2 year fixed rate

Remortgage

0.84%

LTV 0% - 60% with £995 fee

Find out more

2 year fixed rate

First Time Buyer

1.89%

LTV 85 - 90% with £995 fee

Find out more

Intermediary News

View recent news releases

News releases

Contact us

Visit our contact page to get in touch

Contact us

Contact your BDM

Use our BDM search tool

BDM search

Base Rate

0.10%

TSB HVR

3.59%