Skip to content

FOR THE USE OF MORTGAGE INTERMEDIARIES & OTHER PROFESSIONALS ONLY

FOR THE USE OF MORTGAGE INTERMEDIARIES & OTHER PROFESSIONALS ONLY

Our phone lines are really busy...

Please allow at least 5 days from the date your application was submitted before getting in touch.

Meanwhile, you can track your application, and it’s easy for you to answer most case queries by logging on to TSB Mortgage Pro. Thank you for your patience.

TSB Mortgage Pro

Mortgage processing

Initial case review & document processing 2 days

Underwriting

Standard & self employed cases 5 days

Call wait times

Mortgage processing 14 minutes
New sales enquiries 1 minute

All service statistics last updated: 29/06/2022. All figures are averages. 

Welcome to TSB Mortgage Intermediaries.

Dedicated team. Five Star service


Dedicated experts in each region.
  

Our multi-skilled case management teams provide focussed support on a regional level. You'll also have access to specialists in new build and self-employed income cases. Each team is supported by dedicated underwriters who will prioritise cases to reduce unnecessary referrals and speed up applications.
 

Contact your regional team: 

Central and South 0330 123 3292  

London and South East 0330 123 3289    

Scotland and North  0330 123 3288

Telephone Business Development Manager 0330 123 3291


Not sure which regional team to call?
Search for your BDM to find out. 


Track your case in real time.
TSB Mortgage Pro is designed to make it quick and easy for you get decisions and to track your cases in real time. You can log into an application and ‘view case tracking’ 24/7. 

 

Homes for Ukraine Scheme


We're fully supportive of this scheme. For any queries please call your BDM or our expert TBDM team for guidance.

 

Featured mortgages

2 year fixed rate

Remortgage

3.49%

LTV 0% - 60% with £0 fee

Find out more

2 year fixed rate

First Time Buyer

3.64%

LTV 85 - 90% with £0 fee

Find out more

Intermediary News

View recent news releases

News releases

Contact us

Visit our contact page to get in touch

Contact us

Contact your BDM

Use our BDM search tool

BDM search

Base Rate

1.25%

TSB HVR

4.49%