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We’re committed to providing a website that is accessible to all of our visitors and we work hard to make sure that this website is accessible and usable by people of all abilities.

Please note that certain areas of the website are out of TSB's control.

How to get the most accessible experience from this website

Our website can be viewed on a range of different screen sizes and you can vary the text size using your browser. We have also included a site map to help you find what you’re looking for.

Changing Settings

Using your web browser, you can change the size of text on this website. You can also make other helpful changes in your browser, as well as within your computer generally. To find out what else you can do, visit My Web My Way on the BBC website.

Accessibility limitations

At the time of launch, this website is not known to have any limitations which will make it difficult to access for any group of users.

Accessibility guidelines

We work towards AA level of the Web Content Accessibility Guidelines 2.0. These guidelines are the internationally recognised benchmark for building accessible websites and explain how to make websites more accessible for people with disabilities.

Equally important to us is that, by working to these guidelines, we also make our websites more user friendly for all our customers.

Web standards and technologies

We’ve built this website to conform to W3C standards for HTML and CSS and these technologies are used throughout the site. The site displays correctly in all popular web browsers, and degrades gracefully in older browsers.

This website also uses some Javascript and Flash although these technologies are not relied upon and the website works perfectly well without them.

Further help and advice

TSB are committed to ensuring that our websites are accessible to all our customers.

The website has been built in accordance with ISO/IEC 40500:2012 - Web Content Accessibility Guidelines (WCAG) 2.0 to Level AA.

We do use some PDFs on our site. If you need to you can download a free copy of Adobe's PDF reader from the Adobe website.

This accessibility statement was issued on 08/12/2014

Adobe Reader

You may need the free
Adobe Reader to view pdfs.

PDF Accessibility Tools