FOR THE USE OF MORTGAGE INTERMEDIARIES & OTHER PROFESSIONALS ONLY
If your client wishes to appeal a residential property valuation, you will need to follow the process below, using this
For Buy to Let remortgage cases where your client is questioning the rental figure confirmed by the valuer, we offer a separate appeals process.
Please note: All Buy to Let properties require an internal inspection by Colleys, and therefore we’re not able to accept appeals solely querying the valuation of the property. Please also note that given the evidence we require as part of this process, which includes the historic rental income on the property in question, this process is not suitable for Let to Buy customers.
In order to appeal the expected rental income provided by the valuer, your client must provide the following:
Buy to Let Rental Figure Appeals request form and the
comparables form and send this to
[email protected] for review.
The email subject title must include the following: Full property address, application roll number and the authorising source (
If the appeal is authorised by TSB, this will be sent to Colleys (via
[email protected], as indicated on the form). Colleys will review each appeal within the normal SLA of 7 days. Once reviewed an email reply will be sent to confirm the outcome of the appeal.